Last updated: 2026-04-01
1. Who We Are
Eastern Steel is the steel export division of EST Global Group, headquartered in Shandong, China. We supply steel products to buyers in the Middle East, Africa, Southeast Asia, and Latin America. Contact: info@eststeel.com
2. What Data We Collect
We collect only information you voluntarily provide when submitting an inquiry: your name, company name, email address, phone number, and product specifications. We do not use tracking cookies, analytics SDKs, or advertising pixels on this website.
3. Why We Collect It
Your data is collected solely to respond to your steel purchasing enquiry, prepare a price quotation, or process an order. We do not use your data for marketing, and we do not sell or share your personal information to any third party.
4. How Inquiries Are Processed
Inquiry submissions are transmitted over HTTPS and delivered to our sales team via email. Data is stored in our secure CRM and is accessible only to authorized Eastern Steel personnel. We retain inquiry data for 24 months after last correspondence.
5. International Data Transfers
Your data may be processed in China. Buyers from the European Union should note that China does not have an EU adequacy decision; by submitting an inquiry you consent to this transfer.
6. Trade Compliance
We may be required by law to retain trade documentation including names, companies, and destination ports for a minimum of 5 years. This is a legal obligation and supersedes standard data deletion requests.
7. Third-Party Services
This website uses Google Fonts for typography and Resend for email delivery. We do not use Google Analytics, Facebook Pixel, or any advertising or behavioural tracking service.
8. Your Rights
You have the right to request access, correction, or deletion of your personal data (subject to legal retention obligations), and to withdraw consent. Contact us at info@eststeel.com with subject line "Privacy Request". We will respond within 30 days.
9. Security
We implement HTTPS encryption, access controls, and appropriate technical measures to protect your personal data against unauthorized access, loss, or disclosure.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or applicable law. The "last updated" date will be revised accordingly.
11. Contact
For privacy-related questions: Eastern Steel — EST Global Group, Shandong, China. Email: info@eststeel.com | Tel/WhatsApp: +86 130-6724-7276